Refund policy

Return and Refund Policy

Last updated: August 30, 2026

Return window
You may request a return within 30 days after delivery.

Eligibility
The item must be unused, in the condition received, and returned with its original packaging and all included parts. Proof of purchase is required.

How to request a return
Email nir@me.com with your order number, the reason for the request, and photos when the item is damaged, defective, or incorrect. Do not send an item to the supplier, manufacturer, or any address shown on the parcel. If the return is approved, we will provide the correct return address and instructions. Unauthorized returns may not be accepted.

Damaged, defective, or incorrect items
Inspect your order promptly. Contact us within 7 days of delivery if an item is damaged, defective, or incorrect. If the claim is approved, VoltTech will provide an appropriate replacement, refund, or return instructions and will cover reasonable return shipping when a return is required.

Change-of-mind returns
For an approved change-of-mind return, the customer is responsible for return shipping. Original shipping charges are not refundable unless required by law. We do not charge a restocking fee.

Non-returnable items
Gift cards, personalized items, and hygiene-sensitive products that have been opened cannot be returned, except where the item is defective or applicable law requires otherwise. Sale items remain eligible only where required by applicable law or expressly stated on the product page.

Refunds
We will notify you after the approved return is received and inspected. Approved refunds are issued to the original payment method within 10 business days. Your bank or card provider may need additional time to post the refund. If 15 business days have passed after approval, contact nir@me.com.

Cancellations
Contact us as soon as possible. We cannot guarantee cancellation after fulfillment has begun.

Mandatory rights
Nothing in this policy limits any non-waivable consumer rights under applicable law.